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ANGEL MEDICAL CENTER - FRANKLIN, NC

 



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Address
120 RIVERVIEW ST PO BOX 1209
FRANKLIN, NC, 28734
Phone (make sure to verify first before calling): (828) 524-8411

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

37.000%
North Carolina:

33.381%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

5.500%
North Carolina:

8.387%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.057%
State:

0.085%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.035%
North Carolina:

0.026%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

6.400%
North Carolina:

5.566%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 38%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

4%
State:

4%
Usually
Here:

15%
North Carolina:

16%
Always
This Hospital:

81%
State:

80%

How often did doctors communicate well with patients?

Sometimes or never
Here:

1%
North Carolina:

4%
Usually
This Hospital:

15%
North Carolina:

13%
Always
This Hospital:

84%
State:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

4%
State:

9%
Usually
This Hospital:

22%
North Carolina:

24%
Always
Here:

74%
State:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

5%
State:

7%
Usually
This Hospital:

24%
North Carolina:

22%
Always
This Hospital:

71%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

20%
North Carolina:

19%
Usually
This Hospital:

15%
North Carolina:

16%
Always
Here:

65%
North Carolina:

65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

9%
North Carolina:

10%
Usually
Here:

21%
North Carolina:

19%
Always
Here:

70%
State:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

4%
State:

9%
Usually
This Hospital:

30%
North Carolina:

28%
Always
Here:

66%
State:

63%

Were patients given information about what to do during their recovery at home?

Yes
Here:

80%
State:

84%
No
Here:

20%
North Carolina:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

5%
North Carolina:

7%
7 or 8
Here:

22%
State:

23%
9 or 10
Here:

73%
State:

70%

Would patients recommend the hospital to friends and family?

No
This Hospital:

4%
North Carolina:

5%
Yes, probably
This Hospital:

26%
State:

24%
Yes, definitely
Here:

70%
North Carolina:

71%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

83.0%
North Carolina:

99.4%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

10
State:

8
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

96.0%
State:

96.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
North Carolina:

97.3%
Percent of Patients Given Discharge Instructions
Here:

85.0%
North Carolina:

93.8%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

95.0%
North Carolina:

95.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

99.0%
State:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
North Carolina:

99.3%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

93.0%
State:

95.8%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

91.0%
North Carolina:

95.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

91.0%
State:

97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
North Carolina:

98.8%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

95.0%
North Carolina:

97.7%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
State:

99.0%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

98.0%
North Carolina:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

100.0%
State:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

97.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

100.0%
State:

96.0%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

100.0%
North Carolina:

97.6%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

16.3%
North Carolina:

15.2%
30-Day Mortality Rates from Heart Failure
This Hospital:

12.2%
North Carolina:

11.5%
30-Day Mortality Rates from Pneumonia
Here:

13.2%
North Carolina:

12.5%
30-Day Readmission Rates from Heart Failure
This Hospital:

21.9%
North Carolina:

24.1%
30-Day Readmission Rates from Pneumonia
This Hospital:

19.2%
North Carolina:

18.8%

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