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ANDROSCOGGIN VALLEY HOSPITAL - BERLIN, NH

 



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Address
59 PAGE HILL ROAD
BERLIN, NH, 03570
Phone (make sure to verify first before calling): (603) 752-2200

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Provided Services

  • Nuclear Medicine Services
  • Anatomical Laboratory Services
  • Anesthesia Services
  • Blood Bank Services
  • CT Scanner Services
  • Clinical Laboratory Services
  • Dedicated Emergency Department Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Psychiatric Services
  • Emergency Services
  • Home Health Services
  • Hospice Services
  • ICU - Medical/Surgical Services
  • ICU - Surgical Services
  • Inpatient Rehabilitation (Carf Accredited) Services
  • Inpatient Surgical Services
  • Long Term Care (Swing-Beds) Services
  • Magnetic Resonance Imaging (Mri) Services
  • Obstetric Services
  • Occupational Therapy Services
  • Operating Room Services
  • Opthalmic Surgery Services
  • Orthopedic Surgery Services
  • Outpatient Rehabilitation Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Psychiatric Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 7.94
Registered Professional Nurses : 31.90
Other Salaried Personnel : 198.64
Certified Registered Nurse Anesthetists (CRNA) : 0.50
Dieticians : 1.00
Occupational Therapists : 7.35
Physical Therapists : 7.23
Registered Pharmacists : 3.40
Respiratory Therapists : 4.39
Speech Pathologists Or Audiologists : 0.50
Physicians : 6.15
Medical Social Workers : 1.00
Medical Laboratory Technologists : 2.00
Nuclear Medicine Technicians : 1.00
Physician Assistants : 1.00
Diagnostic Radiology Technicians : 9.00

Number Of Beds

Total: 35
Total Certified: 35
Psychiatric Unit Beds: 10

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Between 100 and 299
Survey Response Rate: 26%

How often did nurses communicate well with patients?

Sometimes or never
Here:

2%
New Hampshire:

3%
Usually
This Hospital:

12%
State:

17%
Always
Here:

86%
New Hampshire:

80%

How often did doctors communicate well with patients?

Sometimes or never
Here:

3%
New Hampshire:

4%
Usually
This Hospital:

13%
State:

15%
Always
Here:

84%
New Hampshire:

81%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

6%
New Hampshire:

7%
Usually
Here:

23%
State:

23%
Always
Here:

71%
State:

70%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

5%
New Hampshire:

6%
Usually
This Hospital:

20%
State:

22%
Always
Here:

75%
State:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

14%
New Hampshire:

16%
Usually
Here:

17%
State:

19%
Always
Here:

69%
State:

65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

5%
State:

6%
Usually
Here:

15%
New Hampshire:

17%
Always
This Hospital:

80%
State:

77%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

9%
New Hampshire:

11%
Usually
Here:

31%
New Hampshire:

34%
Always
Here:

60%
New Hampshire:

55%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

87%
New Hampshire:

88%
No
Here:

13%
State:

12%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

7%
New Hampshire:

7%
7 or 8
This Hospital:

20%
State:

21%
9 or 10
Here:

73%
State:

72%

Would patients recommend the hospital to friends and family?

No
This Hospital:

3%
New Hampshire:

4%
Yes, probably
Here:

25%
New Hampshire:

21%
Yes, definitely
This Hospital:

72%
State:

75%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

97.0%
State:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
New Hampshire:

96.1%
Percent of Patients Given Discharge Instructions
This Hospital:

84.0%
State:

94.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

98.0%
New Hampshire:

97.2%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

94.0%
State:

97.2%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

92.0%
New Hampshire:

98.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

100.0%
New Hampshire:

96.3%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
State:

94.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

98.0%
State:

96.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
New Hampshire:

98.7%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

97.0%
New Hampshire:

97.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
New Hampshire:

98.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

100.0%
State:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

100.0%
State:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
New Hampshire:

100.0%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

89.0%
State:

93.8%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.8%
State:

14.7%
30-Day Mortality Rates from Heart Failure
This Hospital:

13.0%
New Hampshire:

11.9%
30-Day Mortality Rates from Pneumonia
Here:

11.7%
State:

12.8%
30-Day Readmission Rates from Heart Failure
This Hospital:

23.8%
State:

23.2%
30-Day Readmission Rates from Pneumonia
Here:

18.2%
State:

17.7%

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