ALEGENT HEALTH BERGAN MERCY MEDICAL CENTER - OMAHA, NE

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ALEGENT HEALTH BERGAN MERCY MEDICAL CENTER
7500 MERCY RD
OMAHA, NE, 68124

Phone (make sure to verify first before calling): (402) 398-6060

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 72.40
Registered Professional Nurses : 402.03
Other Salaried Personnel : 1081.20
Dieticians : 7.80
Occupational Therapists : 15.10
Physical Therapists : 30.70
Registered Pharmacists : 15.50
Respiratory Therapists : 24.70
Speech Pathologists Or Audiologists : 4.50
Medical Social Workers : 10.50

Number Of Beds

Total: 400
Total Certified: 400

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 39%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	4%
Nebraska:	3%

Usually

This Hospital:	19%
Nebraska:	18%

Always

This Hospital:	77%
Nebraska:	79%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	4%
Nebraska:	3%

Usually

Here:	16%
State:	14%

Always

Here:	80%
State:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	12%
Nebraska:	6%

Usually

This Hospital:	30%
State:	25%

Always

Here:	58%
State:	69%

How often was patients' pain well controlled?

Sometimes or never

Here:	7%
State:	5%

Usually

Here:	23%
State:	24%

Always

Here:	70%
Nebraska:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	22%
Nebraska:	18%

Usually

This Hospital:	19%
State:	20%

Always

Here:	59%
Nebraska:	62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	16%
Nebraska:	6%

Usually

This Hospital:	21%
Nebraska:	16%

Always

Here:	63%
Nebraska:	78%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	13%
State:	8%

Usually

This Hospital:	29%
State:	32%

Always

Here:	58%
Nebraska:	60%

Were patients given information about what to do during their recovery at home?

Yes

Here:	86%
Nebraska:	85%

Here:	14%
Nebraska:	15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	8%
State:	6%

7 or 8

This Hospital:	23%
State:	21%

9 or 10

This Hospital:	69%
Nebraska:	73%

Would patients recommend the hospital to friends and family?

Here:	5%
State:	3%

Yes, probably

Here:	25%
State:	25%

Yes, definitely

Here:	70%
State:	72%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $4,932

Acute myocardial infarction, discharged alive w MCC: $11,005

Acute myocardial infarction, discharged alive w CC: $6,927

Heart failure and shock w/o CC/MCC: $4,037

Heart failure and shock w MCC: $8,281

Heart failure and shock w CC: $5,631

Chronic obstructive pulmonary disease w/o CC/MCC: $4,114

Chronic obstructive pulmonary disease w MCC: $7,390

Chronic obstructive pulmonary disease w CC: $5,534

Simple pneumonia and pleurisy w MCC: $8,126

Diabetes w MCC: $7,721

Chest Pain: $3,014

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $30,105

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $45,240

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $29,946

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $28,848

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $30,170

Cardiac defibrillator implant w/o cardiac cath w MCC: $37,532

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $34,710

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $44,468

Extracranial procedures w/o CC/MCC: $5,675

Extracranial procedures w CC: $8,805

Coronary bypass w/o cardiac cath w/o MCC: $20,387

Coronary bypass w/o cardiac cath w MCC: $32,165

Permanent cardiac pacemaker implant w/o CC/MCC: $11,377

Permanent cardiac pacemaker implant w CC: $14,682

Perc cardiovasc proc w drug-eluting stent w/o MCC: $10,848

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,389

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $14,046

Laparoscopic cholecystectomy w/o c.d.e. w CC: $9,362

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $19,705

Hernia procedures except inguinal and femoral w/o CC/MCC: $5,485

Hernia procedures except inguinal and femoral w MCC: $14,116

Hernia procedures except inguinal and femoral w CC: $7,896

Major small and large bowel procedures w/o CC/MCC: $9,202

Major small and large bowel procedures w CC: $14,513

Major small and large bowel procedures w MCC: $29,728

Stomach, esophageal duodenal proc w/o CC/MCC: $8,183

Cervical spinal fusion w/o CC/MCC: $10,780

Cervical spinal fusion w MCC: $25,025

Cervical spinal fusion w CC: $14,586

Spinal fusion except cervical w/o MCC: $20,195

Spinal fusion except cervical w MCC: $33,321

Back and neck proc exc spinal fusion w/o CC/MCC: $5,322

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $9,756

Major joint replacement or reattachment of lower extremity w/o MCC: $11,387

Major joint replacement or reattachment of lower extremity w MCC: $18,398

Revision of hip or knee replacement w/o CC/MCC: $13,896

Revision of hip or knee replacement w CC: $17,128

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $8,361

Biopsies of musculoskeletal system and connective tissue w MCC: $18,462

Biopsies of musculoskeletal system and connective tissue w CC: $17,198

Other musculoskelet sys and conn tiss O.R. proc w MCC: $16,119

Kidney and ureter procedures for neoplasm w/o CC/MCC: $7,697

Kidney and ureter procedures for neoplasm w MCC: $18,593

Kidney and ureter procedures for neoplasm w CC: $10,490

Revision of hip or knee replacement w MCC: $25,767

Kidney and ureter procedures for non-neoplasm w MCC: $18,961

Transurethral procedures w MCC: $12,698

Other kidney and urinary tract procedures w/o CC/MCC: $7,443

Other kidney and urinary tract procedures w MCC: $15,492

Other kidney and urinary tract procedures w CC: $12,157

Transurethral prostatectomy w/o CC/MCC: $3,587

Transurethral prostatectomy w CC/MCC: $6,254

Female reproductive system reconstructive procedures: $4,629

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $4,785

Hospital Acquired Conditions

Blood Incompatibility

This Hospital:	0.104%
State:	0.009%

Falls And Trauma

This Hospital:	0.312%
Nebraska:	0.577%

Vascular Catheter-Associated Infection

Here:	0.416%
State:	0.435%

Catheter-Associated UTI

This Hospital:	0.728%
Nebraska:	0.480%

Manifestations Of Poor Glycemic Control

Here:	0.104%
Nebraska:	0.027%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	99.0%
State:	99.0%

Percent of Patients Given Aspirin at Discharge

This Hospital:	100.0%
Nebraska:	99.6%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	97.2%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	100.0%
Nebraska:	99.0%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Nebraska:	99.7%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	93.0%
Nebraska:	91.2%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	6
State:	8

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	100.0%
Nebraska:	96.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	96.1%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	95.0%
Nebraska:	94.3%

Percent of Patients Given Discharge Instructions

Here:	92.0%
State:	87.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	95.8%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	98.0%
Nebraska:	97.0%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	99.0%
State:	97.5%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
Nebraska:	90.4%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	97.0%
Nebraska:	91.6%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	100.0%
Nebraska:	91.1%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	99.0%
Nebraska:	92.1%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	96.0%
Nebraska:	97.1%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	98.0%
Nebraska:	94.5%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	97.0%
Nebraska:	97.9%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	94.0%
State:	93.6%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	95.0%
State:	95.4%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

Here:	98.0%
Nebraska:	95.6%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
Nebraska:	99.3%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	91.0%
State:	89.8%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	98.0%
State:	94.1%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	94.0%
State:	93.2%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	97.0%
Nebraska:	96.9%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	13.2%
State:	15.5%

30-Day Mortality Rates from Heart Failure

This Hospital:	9.7%
Nebraska:	11.8%

30-Day Mortality Rates from Pneumonia

This Hospital:	10.5%
Nebraska:	12.3%

30-Day Readmission Rates from Heart Attack

This Hospital:	19.6%
State:	20.0%

30-Day Readmission Rates from Heart Failure

This Hospital:	22.9%
Nebraska:	23.7%

30-Day Readmission Rates from Pneumonia

This Hospital:	15.6%
State:	18.0%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	38.000%
State:	32.532%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	5.700%
Nebraska:	7.656%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.061%
State:	0.154%

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