ALEGENT HEALTH BERGAN MERCY MEDICAL CENTER - OMAHA, NE

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ALEGENT HEALTH BERGAN MERCY MEDICAL CENTER
7500 MERCY RD
OMAHA,NE 68124

County: DOUGLAS
Type: Acute Care Hospitals
Phone (make sure to verify first before calling): (402) 398-6060
Emergency service: Yes
Ownership: Voluntary non-profit - Church

Quality Measure Score

	Here	State Average	Nation Average
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	93%	91%	85%
Heart Attack Patients Given Aspirin at Arrival	100%	90%	93%
Heart Attack Patients Given Aspirin at Discharge	100%	88%	90%
Heart Attack Patients Given Beta Blocker at Arrival	98%	88%	88%
Heart Attack Patients Given Beta Blocker at Discharge	100%	88%	91%
Heart Attack Patients Given PCI Within 90 Minutes Of Arrival	97%	77%	60%
Heart Attack Patients Given Smoking Cessation Advice/Counseling	100%	94%	91%

	Here	State Average	Nation Average
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	97%	82%	84%
Heart Failure Patients Given Discharge Instructions	97%	53%	66%
Heart Failure Patients Given Smoking Cessation Advice/Counseling	98%	67%	86%
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function	99%	72%	85%

	Here	State Average	Nation Average
Pneumonia Patients Assessed and Given Influenza Vaccination	96%	81%	75%
Pneumonia Patients Assessed and Given Pneumococcal Vaccination	99%	75%	75%
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival	98%	97%	93%
Pneumonia Patients Given Oxygenation Assessment	100%	99%	99%
Pneumonia Patients Given Smoking Cessation Advice/Counseling	100%	66%	84%
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)	98%	91%	86%
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics	98%	97%	90%

	Here	State Average	Nation Average
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision	94%	86%	82%
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots	90%	70%	75%
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery	98%	95%	90%
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries	91%	71%	79%
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery	92%	88%	78%

Hospital Consumer Assessment of Healthcare Providers & Systems Survey

How do patients rate the hospital overall?

	Here	State Average	Nation Average
Patients who gave a rating of 9 or 10 (high)	72%	70%	63%
Patients who gave a rating of 7 or 8 (medium)	21%	23%	26%
Patients who gave a rating of 6 or lower (low)	7%	7%	11%

How often did doctors communicate well with patients?

	Here	State Average	Nation Average
Doctors always communicated well	85%	81%	79%
Doctors usually communicated well	14%	16%	16%
Doctors sometimes or never communicated well	1%	3%	5%

How often did nurses communicate well with patients?

	Here	State Average	Nation Average
Nurses always communicated well	80%	77%	73%
Nurses usually communicated well	17%	19%	21%
Nurses sometimes or never communicated well	3%	4%	6%

How often did patients receive help quickly from hospital staff?

	Here	State Average	Nation Average
Patients always received help as soon as they wanted	62%	67%	60%
Patients usually received help as soon as they wanted	28%	26%	28%
Patients sometimes or never received help as soon as they wanted	10%	7%	12%

How often did staff explain about medicines before giving them to patients?

	Here	State Average	Nation Average
Staff always explained	63%	59%	58%
Staff usually explained	14%	21%	18%
Staff sometimes or never explained	23%	20%	24%

How often was patients' pain well controlled?

	Here	State Average	Nation Average
Pain was always well controlled	71%	69%	67%
Pain was usually well controlled	23%	26%	25%
Pain was sometimes or never well controlled	6%	5%	8%

How often was the area around patients' rooms kept quiet at night?

	Here	State Average	Nation Average
Always quiet at night	53%	55%	54%
Usually quiet at night	35%	33%	32%
Sometimes or never quiet at night	12%	12%	14%

How often were the patients' rooms and bathrooms kept clean?

	Here	State Average	Nation Average
Room was always clean	64%	75%	68%
Room was usually clean	24%	18%	21%
Room was sometimes or never clean	12%	7%	11%

Were patients given information about what to do during their recovery at home?

	Here	State Average	Nation Average
Yes, staff did give patients this information	88%	82%	79%
No, staff did not give patients this information	12%	18%	21%

Would patients recommend the hospital to friends and family?

	Here	State Average	Nation Average
YES, patients would definitely recommend the hospital	75%	72%	67%
YES, patients would probably recommend the hospital	21%	24%	27%
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)	4%	4%	6%

Average Medicare Payment

Angioplasty Procedures and Insertion of Drug Coated Stent into Heart Artery: $12263
Back & Neck Operations Except Back or Neck Fusion: $5129
Back & Neck Operations Except Back or Neck Fusion with Complications or Preexisting Conditions: $7262
Back Fusion to Join Spine Bones, not Neck: $18307
Back Fusion to Join Spine Bones, not Neck, with Complications or Preexisting Conditions: $21357
Chest Pain: $3021
Chronic Lung Disease: $5150
Diabetes in Adults: $4014
Female Reproductive System Reconstructive Operations: $3959
Gallbladder Removal By Laparoscope: $5398
Gallbladder Removal Except By (non) Laparoscope with Complications or Preexisting Conditions: $13572
Gallbladder Removal by Laparoscope with Complications or Preexisting Conditions: $9619
Head and Neck Blood Vessel Operations: $6288
Heart Attack with Major Complications: $8789
Heart Attack without Complications: $5159
Heart Bypass Surgery: $19260
Heart Bypass Surgery with Complications or Preexisting Conditions: $31824
Heart Failure: $5953
Heart Valve Operations: $38335
Hernia Operations in Adults: $4415
Hernia Operations in Adults with Complications or Preexisting Conditions: $7697
Insertion of Heart Defibrillator: $29723
Insertion of Heart Defibrillator with Examination of Heart through a Catheter: $42471
Kidney and Bladder Operations for Cancer: $11636
Kidney and Bladder Operations with Complications or Preexisting Conditions: $11787
Major Arm & Shoulder Operations with Complications or Preexisting Conditions: $5995
Major Heart and Blood Vessel Procedures with Complications or Preexisting Conditions: $22821
Major Small & Large Intestine Operations: $7516
Minor Small and Large Bowel Procedures With Complications: $19687
Neck Fusion to Join Bones with Complications or Preexisting Conditions: $15373
Neck Fusion to Join Neck Bones: $9885
Other Bladder Operations Via the Urethra with Complications or Preexisting Conditions: $6296
Other Bone, Joint & Organ Operations with Complications or Preexisting Conditions: $9990
Other Kidney & Urinary Tract Operations: $12136
Pacemaker Implant: $11229
Pneumonia and Pleurisy in Adults With Complications or Preexisting Conditions: $5879
Removal of Prostate Via Urethra: $3014
Removal of Prostate Via Urethra with Complications or Preexisting Conditions: $5900
Repair of Previous Hip or Knee Replacement: $13802
Replacement of Hip, Knee or Ankle or Reattachment of Thigh, Foot or Ankle: $10473
Sample of Bone Removed for Evaluation of Cancer, Infections or Other Bone Disorders: $11924
Stomach & Esophagus Operations in Adults with Complications or Preexisting Conditions: $23205
Two or More Hip, Knee or Ankle Operations: $16500
Uterus & Ovary Operations: $4486

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